Shipping & Returns


 Your satisfaction is our top priority. We aim to have every transaction result in an easy and successful shopping experience. We love taking care of our customers and will work with any customer on fair and reasonable returns.  Please note that freight is non-refundable, unless you were shipped the wrong merchandise.


Refunds will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.


Send returns to: SOL - Store of Lingerie - 3010 East 6th Avenue, Denver, CO 80206 USA. Please include a copy of your receipt in the package. For your protection, we recommend that you use US Parcel Post, Airborne Express, Federal Express, or UPS and insure for the full value of the item. Within a week of receiving your package, we will credit your original purchase method, minus the shipping charges. If you are returning an incorrectly shipped or defective item, call us at (303) 394-1060.